Defect Description For Recall
Daimler Bus North Carolina (Dbnc) Is Recalling Certain Model Year 2008 And 2009 Sprinter Bus Transit Buses Manufactured Between June And December 2009 Fitted With Certain Ricon S Series And K Series L-Model Wheelchair Lifts. Due To A Problem In The Software That Controls The Lift’S “Up” FunCTIon, Should The “Up” Button Be Released Before The Floor Level Limit Switch Is Activated, The Lift May Continue Its Upward Travel And May Overrun The Floor Level Cut Off Point.
Make Of Vehicle
SPRINTER BUS
Model Of Vehicle
3500
Year
2008
Recall Campaign Number
10V173000
Component Description
Equipment Adaptive/Mobility
Effect Of Defect
When The Platform Overruns The Vehicle Floor Level And Stops At An Angle From 15-20 Degrees, It Is Possible For A Person In A Wheelchair To Tip Over And For Someone Standing On The Platform To Fall, Possibly Resulting In Injuries.
Fix Defect
Dbnc Is Working With Ricon And Ricon Will Be Performing The Remedy For This Campaign. A Software Solution For This Safety Defect Is Under Investigation. Until The Software Solution Is Available, Ricon Will Provide Owners With A Bulletin Outlining Proper Wheelchair Lift Operation And Will Ship Owners A Dvd-Based Training Aid To Promote Proper Lift Operation At No Cost. The Safety Recall Began On August 6, 2010. Owners May Contact Ricon At 1-818-267-3000 Or Dbnc At 1-905-403-7807.
Vehicle Manufacturer
Daimler Buses North America, Inc.
Start Of Manufacture
20090601
End Of Manufacture
20091231
Type Of Vehicle Recall
V
Number Affected
17
Date Owners Notified
20100806
Initiated By
Mfr
Responsible Manufacturer
Daimler Buses North America
Date Report Received
20100427